FAQs & Downloads

On the following page you will find frequently asked questions answered by us as well as the most important forms as a PDF download.

The most frequently asked questions & answers

Is Groo Cargo Logistics involved in international shipping?

Yes, with our own trucks and partners are we able to ship your goods to any place in the world.

How quickly can I ship with you?

We are faster than express – no joke. You can call us today and ship today. That’s our specialty.

Do I receive support in the areas of planning, customs, import, and export?

Yes, we offer support in the areas of planning, customs, import, and export. Our experienced team is available to assist you with planning your logistics processes. We can help you with customs matters, including the preparation and handling of customs documents. If you require import or export services, we can assist you in ensuring the smooth flow of your shipments and ensuring compliance with all necessary regulations and requirements.

What data is required for the pickup of a container at the port?

Container pickup can only take place if the goods have been customs cleared in advance or if a shipping procedure is opened at the terminal, or in the case of port transfers (change of custodian). Shipping procedures can be opened or closed at the customs office at the terminal.

For smooth pickup or delivery, please refer to our order form for the necessary details.

Download transport order form

What shipping routes does GROO Logistics offer?

We go everywhere in our regular service loop. Additionally, we offer one-way transportation in combined traffic, such as utilizing rail for certain segments. In addition we offer all routes by sea and air.

Is intermodal transportation by rail possible?

We can also offer combined transport options, such as rail transportation, for shipping your cargo. The location of our facility is ideal for this purpose.